REQUEST FOR EXPRESSIONS OF INTEREST

CONSULTING SERVICES TO PERFORM A GAP ANALYSIS OF EXISTING DIGITAL INFRASTRUCTURE OF E-GOVERNANCE FRAMEWORK 

IN GOVERNMENT OF MOLDOVA

REPUBLIC OF MOLDOVA

Modernization of Government Services Project

Project ID No. P148537

Reference No.: MD-EGA-71644-CS-INDV

The Republic of Moldova has received financing from the World Bank toward the cost of the Modernization of Government Services Project and intends to apply part of the proceeds for consulting services. 

The purpose of this assignment is to evaluate centralized and reusable electronic services and platforms owned or supervised by the Moldovan e-Governance Agency, in order to: 

a)improve them by adding new features and optimizing business processes as per international best practices and new trends in the area of e-governance;

b)complement existing e-governance infrastructure with new components which will solve individual and specific problems as part of electronic service development and delivery. 

The e-Governance Agency now invites individual consultants to indicate their interest in providing the services. Interested consultants must provide information indicating that they are qualified to perform the services (description of similar assignments, experience in similar conditions) and meet the following minimum qualification requirements:

Mandatory qualifications 

•University degree in areas such as: Computer Sciences, Telecommunications, Public Administration or related;

•At least 7 years of professional experience in providing consultancy, including gap analysis, development of process and procedures in area of electronic governance and private government cloud platform;

•Minimum one successful project in the last 3 years per each of the following areas:

-Improvement or implementation of the electronic government services and associated governance process;

-Improvement or implementation of the private government cloud strategy and associated governance process;

•Demonstrated experience in the area of cost-benefit analysis of IT in public administration;

•Excellent understanding of internationally recognized standards and best practices (e.g., ITIL, COBIT, TOGAF, CIS Controls, ISO/IEC 270002, etc.).

•Ability to effectively communicate and write in English.

Preferred qualifications 

•Certifications in IT governance (e.g. ITIL, COBIT, TOGAF) would be a strong asset; 

•Former experience in working with governmental organizations in Moldova would be a strong asset;

•Knowledge of Romanian and/or Russian would be an advantage.

The attention of interested Consultants is drawn to paragraph 1.9 of the World Bank’s Guidelines: Selection and Employment of Consultants under IBRD Loans and IDA Credits and Grants by World Bank Borrowers, dated January 2011, revised July 2014 (“Consultant Guidelines”), setting forth the World Bank’s policy on conflict of interest.

A Consultant will be selected in accordance with the Individual Consultant (IC) method set out in the Consultant Guidelines.

Further information can be obtained at the address below during office hours, i.e. 09:00 to 17:00 local time.

Time Frame: The assignment is expected to start in October 2018. The estimated duration of the contract is 6 months.

Interested qualified candidates should submit their expressions of interest/CVs with the mark Consulting services to perform a GAP analysis by October 5, 2018 COB to the address below:

E-Governance Agency of the Republic of Moldova

Attn: Elena Adam, Procurement Specialist

MD-2012, Chisinau, Republic of Moldova,

42B, A. Puskin str.

Phone: (+373 22) 820-021

e-mail: procurements@egov.md 

For further details, please see the Terms of Reference