From 14 December 2020 to 15 January 2021, the Modernization of Government Services Project conducted a survey aimed at measuring the perceptions of beneficiaries of public services undergoing modernization: 

• Birth registration – postpartum events and actions;

• Death registration - post-death events and actions;

• Marriage registration;

• Divorce registration;

• Issuance of civil status documents;

• State registration of legal entities;

• Granting old-age pensions to different categories of beneficiaries;

• Granting pensions other than old-age pensions;

• Granting social allowances;

• Granting social benefits;

• Granting compensations and social benefits;

• Issuance of social insurance certificates;

The purpose of the survey is to measure the degree of population satisfaction with the quality of public services.

The collected data will be used in order to improve the way these services are provided today. The confidentiality of the participants is guaranteed. To participate in the survey, please fill in the questionnaire by following this link https://www.surveymonkey.com/r/HK6BQ23

For any questions about the survey, please call 069874373