We are happy to announce the launch of the strategic partnership between Moldova e-Governance Agency and Mastercard, based on a Collaboration Agreement between the two entities signed in July 2020.

The key determinant of this partnership is our mutual desire to implement digital payment innovations in Moldova based on the principles of equality, transparency and mutuality, and collaborate to improve the quality and security of electronic payments on continuous basis.

The main objective of the partnership is to implement innovative electronic payments solutions in a range of public services delivery points and public transport, to increase, by common efforts, the e-payments’ security and uptake, to ultimately improve citizens’ journey of public services’ access and payment in Moldova.

The Partnership will mainly cover the following collaboration areas:

• Development of the infrastructure for acceptance of cashless payments in administrative public services centres
• Implementation of innovative payment solutions in the municipal public transport in Moldova
• Promoting and advocating for cashless payments and their advantages
• Improvement of the security of electronic transactions and adoption of internationally recognized payment standards
• Implementation of card payments for utilities via the Governmental payment gateway MPay

“The partnership between Moldova e-Governance Agency and Mastercard is of strategic importance, as – besides targeting to solve some isolated issues related to payments for specific services of public interest – it targets speeding up and increasing the uptake of online payments as a whole. Avoiding cash payment becomes more and more important particularly in the pandemic crisis, as it excludes the direct interaction between individuals during the payment process”, mentioned Iurie TURCANU, the Director of Moldova e-Governance Agency.

“Driven by the vision of the world beyond cash, Mastercard takes an active role in the acceleration of digital progress. With the power of our technologies, global expertise and strong network of partners, we have all in place to enable modern payment solutions that bring added value to consumers, businesses and governments. For more than 20 years now in Moldova, Mastercard is committed to transforming payments landscape and driving cashless payments in the country. And we see even more opportunities with the start of our strategic collaboration with Moldova e-Governance Agency”, noted Vladimir RYMCHUK, Regional manager of Mastercard in Moldova.

“Our strategic partnership with Moldova e-Governance Agency is an important step towards innovative cashless projects on the market, with a special focus on digital payments, development of digital identification and smart city solutions, that would ultimately bring benefits of speed, convenience, safety and security in payments for the residents of Moldova”, added Irina UNTILA, Director of Mastercard office in Moldova.

Mastercard is a global technology company in the payments industry. The Company’s mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, Mastercard innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Company’s decency quotient drives its culture and everything Mastercard does inside and outside of the company. With connections across more than 210 countries and territories, Mastercard is building a sustainable world that unlocks priceless possibilities for all.

MPay is the Governmental Electronic Payments Gateway, an electronic platform service launched by Moldova e-Governance Agency in September 2013. MPay provides citizens – individuals and legal entities – with the possibility to pay for all categories of public services with any payment method and instruments available in the country: bank card payments, Internet banking, cash. Since MPay launch, there have been reported 17.6 mln transactions in amount of > 10 bn Moldovan Lei. More than 600 services – provided by 1500 public and private entities - are today payable via MPay, with a daily average of 7.2 thou transactions, and average daily transactions amount of 4.03 mln Moldovan Lei.