REQUEST FOR EXPRESSIONS OF INTEREST

NATIONAL CONSULTANT 

TO SUPPORT THE DEVELOPMENT OF THE METHODOLOGY ON PERFORMANCE FRAMEWORK DEVELOPMENT, IMPLEMENTATION AND ASSESSMENT FOR SERVICE PROVIDERS INVOLVED IN THE PROCESS OF REENGINEERING OF PUBLIC SERVICES AND CUPS

REPUBLIC OF MOLDOVA

Modernization of Government Services Project

Project ID No. P148537

Reference No.: MD-EGA-123370-CS-INDV

The Republic of Moldova has received financing from the World Bank toward the cost of the Modernization of Government Services Project and intends to apply part of the proceeds for consulting services. 

The objectives of the current assignment are to:

A.provide support for the development of a Methodology to assist service providers and CUPS in development, implementation and assessment of the institutional performance frameworks (further the Methodology), and 

B.based on the Methodology, assist with (i) the development of two institutional performance frameworks; one for the Public Services Agency and another for the National Social Insurance House and (ii) draft the action plans for their implementation by service providers.

The e-Governance Agency now invites individual consultants to indicate their interest in providing the services. Interested consultants must provide information indicating that they are qualified to perform the services (description of similar assignments, experience in similar conditions) and meet the following minimum qualification requirements:

Mandatory qualifications 

• University degree or higher degree in public administration, HR management and development, Law, social sciences or other disciplines related to the assignment;
• Minimum of 6 years of work experience in public sector, institutional and functional development and performance management systems development and implementation;
• Minimum of 4 years of experience in conducting institutional performance assessment and development of KPI’s for public and/or private institutions;
• Ability to effectively communicate and write in English and Romanian languages.

Preferred qualifications 

• Participation in the development of the Government related normative acts, policies and processes related to institutional performance framework development and implementation would be a strong asset; 
• Previous experience in the implementation of activities related to public services modernization process.
• Proven analytical, organizational, reporting and writing abilities (upon request, the candidates shall provide details on documents developed under different assignments, also mentioning their role in such exercises, i.e. author, co-author, member of the developing team, etc).

The attention of interested Consultants is drawn to paragraph 1.9 of the World Bank’s Guidelines: Selection and Employment of Consultants under IBRD Loans and IDA Credits and Grants by World Bank Borrowers, dated January 2011, revised July 2014 (“Consultant Guidelines”), setting forth the World Bank’s policy on conflict of interest.

A Consultant will be selected in accordance with the Individual Consultant (IC) method set out in the Consultant Guidelines.

Further information can be obtained at the address below during office hours, i.e. 09:00 to 17:00 local time.

Time Frame: This is a part-time assignment expected to be performed during the period October 2019 – May 2020.

Interested qualified candidates should submit their expressions of interest/CVs with the mark MPF National Consultant by October 15, 2019 to the address below:

E-Governance Agency of the Republic of Moldova

Attn: Elena Adam, Procurement Specialist

MD-2012, Chisinau, Republic of Moldova,

42B, A. Puskin str.

Phone: (+373 22) 820-021

e-mail: procurements@egov.md 

For further details, please see the Terms of Reference.