Unique Public Services Portal
Servicii.gov.md is the unique platform for public services provided by the authorities. The servicii.gov.md platform functions as an electronic catalogue for public services provided by the authorities dedicated to citizens and the business environment The main purpose of this platform is to offer brief, correct, accessible and complete information on the public services available in the Republic of Moldova.
On the platform, you can find information regarding both electronic services, as well as traditional services. The visitors can find on servicii.gov.md the description of the services, the set of documents required for this services, the schedule of the services, the costs and the implementation duration. They can also find contact details for more information and the forms that have to be completed by the citizens in electronic format, including completion's guidance.
The platform is divided into service categories for:
Citizens (information and petition, finance and taxes, licences and special permits, etc. )
Business environment (taxes, reports, confirming acts, permissive acts, etc.)
Visitors (Moldovan citizenship, entry and stay in the Republic of Moldova)
Life scenarios ( emigration, immigration business initiation, real estate, a family foundation, health, studies)
Through this unique public services counter, the citizens can benefit of more services on-line in an easy and accessible way. They no longer have to wait in lines for hours, and instead they can easily access any information they need with a simple click. The main purpose of this platform is to offer brief, correct accessible and complete information on the public services available in the Republic of Moldova.
The single point public services platform doesn't intent to substitute the authorities’ web pages that offer more complex information.
Currently, there are 248 services on the portal, of which 13 are e-Services (on-line services) with data opened for access.
The Republic of Moldova Government is determined to transform all traditional counter services into e-services by 2020, through the „Open Government action plan” and the „Government technological modernisation strategy”. In this way, the citizens will be able to access over 500 e-services.