Co-creation in service redesign: from an experiment to a “must”. Study Case on piloting Design Thinking in modernization of a public service in Moldova [3]
Study case on piloting the Design Thinking approach to partially modernize the service ”Monthly Childcare Benefit” in 2014-2015, in collaboration with UNDP Moldova, MiLab (Moldova) and MindLab (Denmark).
Author: Cornelia AMIHALACHIOAE [5]

